Vibey trust center
Privacy policy
Vibey processes only the merchant and customer information needed to provide the features a merchant enables.
Last updated: 5 September 2026
Information processed
Depending on enabled features, this may include Shopify store configuration, products, content, inventory, locations, orders and fulfilment context; authorized Gmail context; merchant-approved Brain sources; and account, billing, audit, and operational metadata.
How information is used
Information is used to authenticate merchants, provide requested workflows, prepare support drafts, generate merchant-reviewed content, secure the service, troubleshoot failures, and meet legal obligations. Vibey does not sell personal information.
AI and providers
Approved context may be sent to the merchant-authorized provider only for the requested workflow. Provider credentials remain encrypted and server-side. External sends and publications require the controls shown in the app.
Retention and deletion
Raw operational data is retained only for the configured service period. Shopify privacy requests and uninstall events trigger scoped export, deletion, suspension, and backup-tombstone workflows.
Your choices
Merchants can disconnect providers, pause workflows, uninstall Vibey, and request access, correction, export, or deletion by emailing contact@getconsultingonline.com.
International processing
Infrastructure and subprocessors may process data outside the merchant’s country subject to applicable contractual and technical safeguards.