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AI workflows for Shopify teams

Your store knowledge, ready to do the work.

Vibey brings support drafting, brand knowledge, and Shopify blog preparation into one controlled workspace—so your team reviews the important actions before anything leaves the app.

Support stays draft-only. Blog publication requires approval of the exact revision.

Illustrative product previewReady
GOOD MORNINGStore overview
All systems ready
Support queue123 ready to review
Brain sources28Approved knowledge
Content drafts41 awaiting approval
Recent activityView all
Support draft preparedOrder question · Review required
Now
Brand source approvedReturns policy · Brain updated
8m
Article verifiedAutumn guide · Shopify
1h
NEEDS YOUR REVIEWCustomer reply draft

“Hi Emma, thanks for reaching out about your order…”

Review draftNot sent
Onebrand-aware workspace
Humanreview at the decision point
Clearactivity and job status

Stop rebuilding context for every reply and article.

Bring approved Shopify content, documents, URLs, and past-reply learnings into a governed Brain. Vibey uses that context to prepare work your team can inspect, edit, and approve.

01

Thoughtful replies, prepared for review.

Review the conversation, supporting evidence, and a proposed response in one place. Vibey can save an approved draft in the correct Gmail thread—it has no capability to send the email.

  • Full-thread context and brand routing
  • Evidence visible beside every suggestion
  • Draft-only by design
Support workspaceDraft only
CUSTOMER · 09:42

Can I still change the delivery address for order #1042?

Shopify order contextUnfulfilled · Address editable
VIBEY DRAFT

Hi Emma, absolutely—I can help with that. Please reply with the updated address and we’ll review it before fulfilment.

Save Gmail draftRequires approval
02

Approved knowledge, not improvised memory.

Each deployed Hermes agent gets its own separately identified Obsidian vault. Your team controls what becomes active brand knowledge, with source history and rollback kept visible.

  • Approve sources before activation
  • Separate Brain for every Hermes agent
  • Traceable provenance and version history
ACTIVE BRAINNordic Home
Version 12
28 approved sources4 knowledge areas
Returns & exchangesShopify page · Approved today
Active
Brand voice guideDocument · Approved Aug 28
Active
Product care library12 Shopify articles
Active
03

From store research to an approved article.

Research products, collections, existing articles, and approved Brain sources. Edit and preview the result on desktop and mobile, then approve the exact revision before requesting publication.

  • Store-aware research and SEO guidance
  • Desktop and mobile previews
  • Immutable approval before publishing
Article preview
DesktopMobile
STYLE GUIDE

How to build a calmer bedroom

Simple materials, softer light, and a few considered choices can transform the room you return to each night.

Editorial checks passedReview exact revision

Useful in four controlled steps.

  1. 1

    Install from Shopify

    Open Vibey through a Shopify-owned installation surface and approve the required store access.

  2. 2

    Connect your tools

    Connect your store, Gmail inbox, and supported merchant-owned AI provider.

  3. 3

    Approve your context

    Add brand guidance, approve Brain sources, and complete the controlled readiness check.

  4. 4

    Review the work

    Prepare drafts, approve content revisions, and follow every job from the activity view.

AI that stops where your approval starts.

Vibey is built around narrow capabilities, visible evidence, and separate tenant boundaries—not unrestricted automation.

01

No support-email sending

The support workflow can create a Gmail draft. It cannot send customer email.

02

No autonomous publishing

A blog request is bound to the exact article revision a permitted merchant approved.

03

Agent-level isolation

Every deployed Hermes agent has its own Brain vault, tool scope, and Playwright profile.

04

Credentials stay outside prompts

Encrypted merchant-owned credentials are resolved through the server-side capability boundary.

One plan. Choose your billing rhythm.

Support and content workflows in one controlled Shopify workspace.

BEST VALUE

Annual

€997/ year

About €83.08/month. Save €767 compared with monthly billing.

Request launch access
1 connected Shopify storeSupport draft workspaceHermes and Brand BrainBlog StudioTeam roles and activityShared hosting and standard support

AI-provider usage is billed separately by your provider. Taxes may apply. Feature access depends on role, granted scopes, provider health, and Shopify plan status. Public Shopify purchasing opens after listing approval.

Know exactly what Vibey will—and won’t—do.

Does Vibey send customer emails?

No. The MVP can save an approved Gmail draft in the correct thread, but has no email-send capability.

Can Vibey publish articles automatically?

No. A permitted merchant must approve the exact immutable revision before a Shopify publication request is created.

What is the Vibey Brain?

It is the approved brand knowledge available to a Hermes agent. Each deployed agent has its own separately scoped Obsidian vault.

Do I need my own AI provider?

Yes. The initial stable path uses merchant-owned supported provider credentials, and provider usage is billed separately.

Why does Vibey request Shopify access?

Vibey uses the minimum store access needed for product, content, inventory, location, order, and approved blog workflows.

Is the monthly plan different from annual?

The initial feature set is the same. Only the Shopify billing rhythm and effective annual price differ.

Give your Shopify team one controlled place to prepare support and content.

Request launch access